Why Emirates Keeps Winning: Airline Named World’s Best for 12 Consecutive Years

Emirates (EK), the carrier that had recently daubed its A380s in UAE colors to show solidarity with the nation during the war in Iran, won Best Airline Worldwide at the 2026 Business Traveller Middle East (BTME) Awards, marking its 13th consecutive year holding the title, according to the airline’s official press release. The carrier also won Best First Class and Best Airport Lounge in the Middle East for its First Class Lounge at Dubai International Airport (DXB). Emirates’ Deputy President and Chief Commercial Officer, Adnan Kazim, accepted the awards on behalf of the airline at a ceremony in Dubai, United Arab Emirates, on June 23, 2026.

The BTME Awards are decided entirely by reader votes rather than judging panels, which makes them a direct measure of traveller sentiment. More than 270 industry guests attended the ceremony, which covered 38 award categories across airlines, airports, and hotels, according to Business Traveller. Emirates’ wins came alongside major recognitions for rival Gulf carriers and for DXB itself, which was named Best Airport in the World at the same event.

Photo: Emirates

Why Emirates Won the Best Airline Worldwide Again

Emirates has now held the BTME Best Airline Worldwide title for 13 straight years, a streak the airline’s press release frames as proof of sustained investment in the travel experience. The win rests on reader votes cast by people who actually flew the airline, not a panel score, which gives the result weight as a real-world satisfaction measure.

The airline’s fleet retrofit programme played a visible role in this result. Emirates currently has 219 Airbus A380 and Boeing 777 aircraft undergoing full cabin refurbishment, and new Airbus A350 deliveries are bringing the latest cabin products to a growing share of the airline’s near 140-destination network. Refurbished aircraft and new A350s now serve more than 70 of those destinations.

Onboard connectivity has also expanded fast. Emirates has equipped 36 aircraft with Starlink high-speed internet so far, and the airline says it will eventually operate the world’s largest Starlink-enabled international wide-body fleet. The rollout lets passengers stream video, make calls, and browse social media throughout a flight, features that directly shape how readers rate an airline in surveys like BTME’s.

What Emirates’ First-Class Win Recognises

Emirates’ Best First-Class win highlights a product built around private, enclosed suites rather than open seating. The cabin includes the following features, according to the airline:

  • Enclosed private suites with electronically controlled doors and personalised climate control
  • A dine-on-demand menu built around regionally inspired cuisine
  • Unlimited caviar served with Dom Pérignon champagne
  • Loungewear and amenity kits supplied by Bulgari
  • Premium skincare products from Byredo
  • A Shower Spa and an Onboard Lounge available on the Airbus A380

The premium experience continues outside the cabin too. Emirates offers chauffeur-drive transfers in close to 90 of its destinations, along with priority airport handling and lounge access in more than 30 cities worldwide, a network that extends the First Class promise well beyond the aircraft door.

Photo: Andy Mabbett | Wikimedia Commons

Why DXB’s lounge and Airport Wins Matter

Emirates’ three First Class Lounges at DXB earned the Best Airport Lounge in the Middle East award. The lounges offer à la carte dining, complimentary spa treatments, a premium duty-free shopping area, an extensive wine selection, and direct boarding access from select gates, which together let First Class passengers skip much of the standard airport experience.

That lounge win sat inside a bigger night for Dubai International Airport itself. DXB was named both Best Airport in the Middle East and Best Airport in the World at the same BTME ceremony, according to Business Traveller’s full results coverage. The double airport win and Emirates’ airline win reinforce each other, since a large share of Emirates’ passenger experience happens on the ground at its home hub before passengers ever board.

Photo: Emirates

How Emirates’ Rivals Fared at the Same Ceremony

Qatar Airways was the other major winner of the night, taking Airline with the Best Business Class and Best Regional Airline Serving the Middle East, along with a Best Frequent Flyer Programme award for Qatar Airways Privilege Club, Business Traveller reported. The split between Emirates’ Best Airline Worldwide win and Qatar Airways’ business class and loyalty wins shows readers rating the two Gulf carriers strongly but for different parts of the travel experience.

Etihad Airways collected Best Economy Class and Best Cabin Crew, with the cabin crew award marking a sixth consecutive year of recognition in that category. “A sixth consecutive win for Best Cabin Crew reflects a level of consistency that cannot be manufactured for a single campaign or moment; it is built flight after flight, year after year,” Breaking Travel News wrote of the result. Etihad has now collected more than 30 awards over the past 12 months from bodies including the MENA Stevie Awards and the APEX Best Awards, according to IndexBox’s coverage of the ceremony.

flydubai also picked up recognition, winning Airline with the Best Connectivity in the Middle East for the third time. “We are pleased to have received the ‘Airline with the Best Connectivity in the Middle East’ award for the third time,” said Mohammed Hareb AlMheiri, Chief Procurement and Technology Officer at flydubai, in the carrier’s own release. Singapore Airlines (SQ) and Turkish Airlines also won in their respective categories, named Best Asian Airline and Best European Airline serving the Middle East.

Photo: Emirates

How this BTME Win Fits Emirates’ Broader 2026 Awards Run

This BTME win is not an isolated result. Emirates was named Best Overall Airline in the Middle East at the 2026 APEX Best in Airline Awards earlier in June, an honour based on verified passenger feedback collected through APEX’s partnership with TripIt from Concur. That APEX result evaluated more than one million flights across over 600 airlines worldwide using a five-star rating system, and Emirates scored well across seat comfort, cabin service, food and beverage, entertainment, and connectivity.

The two results use different methods, BTME relies on reader votes and APEX relies on logged passenger trip feedback, yet both point to the same underlying story: Emirates’ retrofit programme, Starlink rollout, and First-Class product are translating into measurable traveller approval across more than one independent ranking in the same month.

Photo: John Taggart | Wikimedia Commons

What Comes Next for Emirates

Emirates is not slowing its network or product expansion after this win. The airline recently launched Comprehensive Travel Cover insurance, which it describes as an industry first, giving customers built-in trip protection. Later this year, in October 2026, Emirates will begin a daily flight to Helsinki, becoming the only carrier offering a year-round, direct link between Finland and the UAE.

The airline’s disclaimer on its own press release states that the information was accurate at the time of publication, a standard note that applies to fleet and route figures that can change as the retrofit and Starlink rollouts continue through 2026 and 2027.

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